Revinate Mobile: Stay Connected and Manage Your Hotel's Online Reputation
The Revinate Mobile app is a powerful tool for hotel managers to stay connected and manage their hotel's online reputation. With just one tap, you can access your online reviews, surveys, and reputation reporting, allowing you to monitor, report, and take action on guest feedback anytime, anywhere.
For current Revinate customers, this app offers a range of key features to effectively manage reviews and surveys. You can easily view your full review and survey stream, receive in-app notifications for new reviews and surveys, and respond directly to them. The app also provides filtered views of your review and survey stream, allowing you to focus on specific aspects. Taking action on reviews is made simple with features like managing and assigning tickets, replying to reviews and surveys, saving them for later reference, and even translating reviews.
The app also offers a reputation snapshot, providing you with an overview report of your hotel's online reputation. This includes an engagement summary that highlights social media site activity and review response coverage. It also provides detailed reporting on positive, neutral, and negative reviews, as well as sentiment mention summary and trend reporting.
Hotel managers have praised the Revinate Mobile app for its convenience and effectiveness. Scott Youngblood, General Manager at The Hilton Minneapolis St. Paul Airport, Mall of America, appreciates the ability to receive alerts, research, and respond to traveler concerns on the go. Guy Wheelwright, General Manager of Bambara, finds the app invaluable for saving and responding to reviews, allowing him to stay on top of guest observations and sentiments.
Stay connected and effectively manage your hotel's online reputation with the Revinate Mobile app. It's a must-have tool for hotel managers who want to stay informed and take action wherever they are.
